Q:
How can I change or update my account information?
A:
You can view and edit your registered information at any time via the 'My Account' page after logging in.
Information Management & Access Levels
Editable Information:
Most basic profile details, such as contact information, job title, and notification settings, can be updated instantly by the user.
Update Procedure:
- Log in to 'synapse'.
- Select 'My Account' from the navigation menu.
- Update the necessary fields and click 'Save'.
Important Restrictions:
To ensure the security and integrity of pharmaceutical transactions, users are restricted from manually changing core information, such as Company Name or Submitted License Data.
Administrative Support:
If you need to update restricted information, please contact our Customer Support team directly for assistance.