Q:
How can I contact you regarding your products or services?
A:
At 'synapse,' we provide two dedicated support channels tailored to your specific needs and current account status.
Support Channel Optimization
Integrated Messaging (For Registered Users)
For specific inquiries regarding an existing quotation or order, please use the 'Messages' feature. This ensures all communication is linked to your transaction history for a faster and more accurate response from our representatives.
Direct Link: https://synapse.net/account/message_rooms/
General Inquiry Form (For New or Non-Logged-in Users)
If you have general questions about our services, wish to discuss a new business partnership, or are experiencing technical system issues, please provide details through our official 'Inquiry Form.'
Direct Link: https://kosei.com/inquiry