How can I change my registered shipping information or add a new shipping address?

You can manage your shipping information at any time through the Shipping Address Management menu within your 'My Page' dashboard.

Account Management & Address Updates

Adding a New Shipping Address

• Log in and navigate to the 'My Page' menu.
• Click on 'Shipping addresses.'
• Click the 'Add New Address' button and enter the new details.

Editing or Updating Existing Information:

• From the 'Shipping addresses' list, select the address you wish to modify.
• Click the 'Edit' button, update the fields, and click 'Save.'

Important Considerations

Changes to Confirmed Orders: Updating your profile does not automatically change the address for already submitted RFQs or confirmed orders. If you need to redirect an active transaction, you must contact your representative immediately via the 'Messages' function after updating your address.

Accuracy of Information: To ensure smooth international customs clearance and delivery, all address details, phone numbers, and recipient names must be entered accurately in English (Roman alphabet).