Q:

How can I change my registered email address (Login ID)?

A:

You can update your login email address via the Account Settings within your 'My Page' dashboard.


Steps for Account & Security Management

  • Access the Dashboard:
    After logging in, select 'My Page' from the top-right menu or sidebar.
  • Navigate to Account Info: Click on 'My Account' to view your current registration details.
  • Edit and Save:
    Click the 'Edit' button to enable editing mode. Enter your new email address and click 'Save.'

Important Considerations

  • Change of Login ID:
    Once updated, your Login ID will automatically switch to the new email address for all future sessions. Please ensure you make a note of this change to avoid being locked out.
  • Notification Routing:
    All automated notifications including Quotation alerts, Invoice updates, and direct Messages from our representatives will be routed to the new address immediately.
  • Verification Process:
    For security purposes, the system may send a verification email to your new address. If received, please follow the instructions within that email to finalize the update.
Back to FAQ Portal