About synapse FAQ ID: #066
Q:

Is it possible to obtain a Certificate of Origin (COO)?

A:

Yes, we can issue a Certificate of Origin. Please request it during the ordering process by following the steps below.


Ordering Process & Document Requests


  • How to Request

    After adding products to your cart, locate the 'Certificate of Origin' checkbox on the Cart Page and ensure it is selected.


  • Issuance Timing

    Once your Order is finalized with the checkbox selected, we will begin preparing the Certificate of Origin in parallel with the shipping process.


  • Important Considerations

    Lead Time: Since issuance may require procedures with external organizations such as the Chamber of Commerce, several additional business days may be added to the standard shipping schedule.

    Costs: Separate issuance fees or Legalization (Notary) fees may apply. Please verify the specific conditions within your cart or the terms provided in your quotation.


Pro-Tips for Trade Documentation

  • Specific Formats: If your destination country requires a specific form or a Consular Invoice, please consult with us in advance via the Messages feature or the Inquiry Form.

  • Hard Copy vs. Soft Copy: We recommend confirming whether you require the physical original (Hard copy) by mail or if a digital version (Soft copy/PDF) is sufficient for your local customs clearance.

Back to FAQ Portal