Can you issue the "Invoice" required for customs clearance and payment?

Yes, we issue a Commercial Invoice (CI) for every order placed on our platform.

Document Issuance & Accessibility

• Issuance Timing

  The invoice is automatically generated by our system as soon as your order is ready for shipment.

• How to Obtain

  • Physical Copy: An original or copy of the invoice is included with your cargo, alongside the Packing List.

  • Digital Copy: Once the shipment is dispatched, you can download the invoice in PDF format from your Order History in My Page.

• Included Details

  To ensure smooth customs declaration, our invoices accurately list the Product Name, Quantity, Unit Price, Total Amount, Incoterms (Trade Terms), and Country of Origin.

Pro-Tips for Trade Documentation

• Proforma Invoice (PI): If you require a Proforma Invoice before finalizing your order (e.g., to obtain an import license or wire transfer approval from your bank), please request one from your representative via Messages.

• Custom Requirements: Certain countries (such as Brazil, India, etc.) have specific regulatory requirements for invoice formatting. If your local customs office requires special declarations, please notify us in advance.