How do I attach and send files using the Message feature?
You can send files via the 'Messages' page by following the steps below. This feature is useful for replying to quotes or sharing product specifications.
Messaging Operations & Attachment Workflow
Select a Message Room
Go to the Messages page and select the relevant room for your inquiry.
Filter Function: You can filter conversations by All, Direct Message, Quote Request, or Orders to find the correct thread quickly.
Compose Your Message
Click on the subject line in the list to open the message composition screen (thread).
Attach and Send
Click the 'Paperclip Icon' (📎) located next to the 'Send' button at the bottom right of the input field to select your file.
Restrictions on Attachments
To ensure system security and smooth communication, the following limits apply:
Supported Formats: PDF, Word, Excel, PNG, JPG.
Maximum File Size: Up to 5MB per file.
Security Notice: For security reasons, executable files (.exe) and compressed files (.zip) are currently not supported.