I want to change the currency (USD / EUR / JPY) used for payment. How can I do this?
Currency settings can be changed. However, if you have active quotations, the amounts will need to be recalculated. Please review the following procedures.
Currency Modification Flow and Impact
Requesting a Currency Change
To change the base currency assigned to your account, our support team must update your settings manually.
How to Request: Please contact us via the Inquiry Form or Messages, clearly stating the currency you wish to switch to (e.g., 'Change from JPY to USD').
Impact on Active Quotations
Any quotes that have already been issued or are currently being processed will become invalid in the old currency.
Re-quoting Process: After the currency setting is updated, our representative will generate a new quotation based on the latest exchange rates in your newly selected currency.
Application Timing
The new currency will automatically apply to all quotation requests created after the setting change is completed.
Important Considerations
No Changes After Payment: Once an order has been paid for, we cannot change the currency or perform currency adjustments through refunds.
Exchange Rates: Recalculated quotes are based on the market rates at the time of the new issuance. Therefore, the total may differ slightly from the original conversion value due to currency fluctuations.