Where can I check the response to my quotation request?
You can review all quotation responses and your request history by accessing 'Quotes' on your My Page.
Accessing Quotes and Tracking Status
Navigate to the Quotes Page
On PC: Click the 'Quotes' icon, located second from the left in the top header.
On Smartphone: Tap the menu button (three-bar hamburger menu) at the top left of the screen and select 'Quotes.'
Understanding the Status
The status displayed next to each request indicates its current progress:
Quotation in progress: We are currently coordinating the pricing and availability. Please wait a short while for our response.
Quotation completed: The quote is ready. Click on the details to review the pricing, lead time, and terms.
Quotation invalid: The quote could not be fulfilled, or the validity period (one month) has expired. A new request is required if you wish to proceed.
Next Steps After Reviewing Your Quote
Proceeding to Order: Open the details of an 'Answered' (Completed) quote. If the terms are acceptable, click the 'Order' button to move forward to the payment process.
Inquiries: If you have any questions regarding the quote, you can use the messaging feature within the specific quote's detail page to communicate directly with our representative.