Q:

What payment methods are available? Can I use a credit card?

A:

Currently, our only accepted payment method is Bank Transfer (Wire Transfer). We do not accept credit cards, debit cards, or other electronic payment services at this time.


Payment Methods and Secure Remittance


  • Reason for Bank Transfer Limitation

    To maintain the highest standards of safety, legal compliance, and security required for international pharmaceutical transactions, we exclusively process payments via bank transfer.


  • Accessing Bank Account Details

    Our designated bank account information will be displayed on the checkout screen after your order is confirmed or once you proceed from a quotation. These details are also included in the automated confirmation email sent upon order completion.


  • Important Notes for Remittance

    Transaction Fees: Please note that all bank transfer fees (including intermediary bank fees for international wire transfers) must be covered by the sender (customer).

    Order Identification: To expedite the verification of your payment, please include your 'Order Number' before your name in the sender's reference field. This allows for faster processing and earlier shipment.


Tips to Expedite Your Order

Once the transfer is complete, you can speed up the process by sending a photo or scan of your Transfer Receipt (Remittance Advice) via Messages. In many cases, this allows us to secure the physical stock and begin shipment preparations even before the funds officially reflect in our account.

Back to FAQ Portal