About synapse FAQ ID: #128
Q:

Do you also handle health foods (supplements or non-pharmaceutical products)?

A:

We apologize, but we do not currently handle health foods or dietary supplements. At present, our services are specialized in the procurement and quality control of high-specification pharmaceuticals.


Current Strategic Focus and Future Outlook


  • Current Scope of Services

    Our primary focus is on Ethical Pharmaceuticals (Prescription Drugs) and Clinical Trial Materials, both of which require rigorous temperature management and strict regulatory compliance.


  • Future Expansion Plans

    Expanding our lineup to include health foods and functional foods is part of our future service roadmap. We will promptly announce any updates regarding the commencement of these services via our official news releases and member newsletters.


  • Inquiries for Similar Products

    Please note that certain vitamin preparations or nutritional supplements classified as pharmaceuticals due to their active ingredients may be available. We encourage you to verify the active ingredient name (USAN) and submit a 'Request Quote.'


Message to Our Users

  • Commitment to Specialization: By leveraging the logistical expertise gained in the highly demanding pharmaceutical sector, we aim to provide the same world-class delivery and management standards when we expand into health foods in the future.

  • Requesting New Items: If you have specific health foods or ingredients you would like us to handle in the future, please share your requests via Messages. Your feedback will be a valuable reference for our lineup expansion.

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