Q:

Can I easily place a "Re-order" for a product I have purchased before?

A:

Yes. You can quickly Re-order products from your transaction history within your 'My Account' dashboard.


Re-order Specifications & Workflow


  • Eligibility:

    Products from order history confirmed within the last 3 months are eligible for the simplified Re-order function.


  • Steps to Re-order

    1. Navigate to the 'Order History' page.
    2. Select the relevant past order.
    3. Click 'Re-order' or 'Add to Cart' to initiate the checkout process.

  • Important Considerations

    • Inventory Fluctuations: Availability may differ from your previous order. The system will perform a real-time check upon re-ordering.

    • Supply Verification: For products marked as 'Shortage' or those with unstable supply, a new confirmation of lead time and availability may be required, even for repeat orders.

    • Orders Older Than 3 Months: If the product was purchased more than 3 months ago, please initiate a new Request for Quote (RFQ) via the search engine or your 'My List' to ensure current pricing and stock accuracy.

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