Q:
Can I easily place a "Re-order" for a product I have purchased before?
A:
Yes. You can quickly Re-order products from your transaction history within your 'My Account' dashboard.
Re-order Specifications & Workflow
Eligibility:
Products from order history confirmed within the last 3 months are eligible for the simplified Re-order function.
Steps to Re-order
- Navigate to the 'Order History' page.
- Select the relevant past order.
- Click 'Re-order' or 'Add to Cart' to initiate the checkout process.
Important Considerations
Inventory Fluctuations: Availability may differ from your previous order. The system will perform a real-time check upon re-ordering.
Supply Verification: For products marked as 'Shortage' or those with unstable supply, a new confirmation of lead time and availability may be required, even for repeat orders.
Orders Older Than 3 Months: If the product was purchased more than 3 months ago, please initiate a new Request for Quote (RFQ) via the search engine or your 'My List' to ensure current pricing and stock accuracy.