Q:

Who is responsible for creating the "Invoice" required for import and export?

A:

We (the shipper) handle the creation and arrangement of all necessary invoices. You do not need to prepare these documents yourself.


Responsibility and Expertise in Documentation


  • Our Scope of Support

    We prepare the Commercial Invoice (CI) and Packing List (PL) essential for international transport, ensuring they are formatted to comply with global customs regulations.


  • Accuracy of Information

    To facilitate smooth customs clearance for pharmaceuticals, we ensure that all details including the official product name, quantity, unit price, Incoterms (trade terms), and country of origin are accurately recorded.


  • Digital Accessibility

    Once the shipment is complete, you can view and download the generated invoice in PDF format from your Order History on My Page.


Pro-Tips for Trade Operations

  • Proforma Invoice (PI): If you require a 'provisional invoice' for payment procedures (such as obtaining a wire transfer permit) before finalizing your order, please request one via Messages.

  • Special Requirements: If your country's regulations require specific declarations, additional wording, or Notarization/Legalization, please consult us in advance. We are happy to accommodate these requests to ensure compliance with your local laws.

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