Q:

Is it possible to "re-order" (repeat purchase) products I have bought before?

A:

Yes. For products purchased within the past year, you can quickly re-order them at the same price as your previous transaction, bypassing the standard quotation process.


Re-order Conditions and Operational Flow


  • Access the 'Purchase Now' Page

    Navigate to your personalized re-order list via the following methods:

    • On PC: Click the 'Purchase Now' (shopping bag icon), located fourth from the right in the top header.

    • On Smartphone: Tap the menu button (three-bar hamburger menu) at the top left and select 'Purchase Now.'

    • Home Page: You can also access it directly via the 'Purchase Now' button on the main dashboard.


  • Steps to Re-order

    1. Find the product in your list and click the checkbox to the left of the product photo.

    2. Click the 'Add to cart' button to move the items to your shopping cart.

    3. Proceed to the cart page, verify your shipping and payment details, and complete your order.


Advantages and Important Considerations

  • Price Guarantee: For one year following your initial purchase, you can re-order at the same price, regardless of fluctuations in currency exchange rates or market prices.

  • Expiration: Products not purchased for more than one year will be removed from the list or require a new quote. In this case, please submit a new request via the 'Quotes' page.

  • Inventory Availability: While the price is locked, the actual availability of the product depends on current market conditions. In the event of a global drug shortage, the item may be temporarily unavailable.

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