Q:

How do I add products to the cart and change the quantity?

A:

To ensure the most accurate availability of pharmaceuticals, our platform follows a specific flow: 'Request a Quote first, then add to Cart after receiving our response.'


Ordering Flow and Operational Steps


  1. Requesting a Quote (For New/First-time Items):

    Select the desired pharmaceutical and complete the 'Request Quote' process. We will verify procurement feasibility and send you a quotation response email.


  2. Adding to Cart and Adjusting Quantity

    Once the quotation is completed, the products will be available for purchase.

    • Quantity Change: You can adjust the number of items in the quantity input field within the Cart screen.

    • Confirmation: After setting the quantity, click the 'Continue' button to proceed to the payment instructions (Bank Transfer details).


  3. Re-ordering (For Items Purchased Within the Past Year):

    For products bought within the last 12 months, you can bypass the quotation step. Go to the 'Purchase Now' (Re-order list), check the boxes for the desired items, and click 'Add to Cart.'


Operational Tips

  • Verifying Quote Responses: Products will not appear in your cart until the quotation response is finalized. You can monitor the progress on the 'Quotes' (Quotation History) page.

  • Bulk Checkout: If you have multiple quotation responses, you can combine them in the cart and process them as a single order for a more efficient transaction.

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