Q:

Is it possible to have the products shipped before payment? (Do you offer deferred payment?)

A:

We apologize, but all transactions are conducted on a '100% Advance Payment' basis. We begin the procurement of products and preparation for shipment immediately once your payment has been confirmed.


Rationale Behind Advance Payment and Its Benefits


  • Ensuring Stock Availability and Price Stability:

    The pharmaceutical market is highly volatile, with frequent price fluctuations and rapidly changing inventory levels. By requiring payment upfront, we can immediately secure the stock from manufacturers or wholesalers, ensuring that we honor the delivery timeline and unit price provided in your quotation.


  • International Trade Compliance

    The cross-border distribution of pharmaceuticals involves strict export/import regulations and complex customs procedures. To prevent fraudulent transactions and guarantee the reliable fulfillment of every order, we apply a uniform advance payment policy for all users.


  • Workflow to Shipment

    • Please remit payment to the account specified in your PI (Proforma Invoice).

    • Notifying us via Messages after completing the transfer can help expedite the verification process.

    • Once the funds are confirmed, your order transitions immediately into the shipping process.


Tips for a Smooth Transaction

  • For Urgent Orders: Bank transfers can sometimes take time to reflect in our system. If your order is time-sensitive, please send a photo or scan of your transfer receipt. This may allow us to begin procurement preparations in advance of the official fund reflection.

  • Continuous Business: Please be advised that advance payment is required for every individual order, regardless of your past transaction history with us.

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