How can I check if a specific product is available for handling?
Please check the search results or the product detail page. You can request a quote for any product that does not display the message 'We can't handle this product.'
Criteria for Determining Availability
If 'We can't handle this product' is displayed:
We regret to inform you that we are currently unable to handle these items due to legal regulations (e.g., narcotics/psychotropics), air transport restrictions (IATA), or the lack of a stable supply route. We are unable to provide quotations for these products at this time.
If the above message is NOT displayed (or a 'Request Quote' button is present):
The product is available for handling. Please specify the quantity and specifications and submit a 'Request Quote.' We will calculate and provide the latest pricing and lead time in our response.
If the product is not found in the search results:
The product may not be listed in our database yet or may be temporarily hidden. In such cases, please contact us directly via Messages with the 'Product Name,' 'Active Ingredient,' and 'Specifications.' Our specialists will conduct an individual investigation into its availability.
Tips for Smooth Verification
Check for Alternatives: Even if a specific product is marked as 'We can't handle...,' other variations such as a different manufacturer or a different dosage/concentration are often available for quotation.
Information Updates: Availability status is updated daily based on changes in local laws and supplier conditions. A product that was unavailable in the past may be available now.