Where can I find the bank account information for the pre-payment?
The bank account details for your transfer are provided in the 'PI (Proforma Invoice)' issued after your order is confirmed.
Accessing Payment Information and the Importance of the PI
How to Verify
Please open the PI (PDF format) which is either attached to the automated email sent upon order completion or available for download from your 'Orders' (Order History) page.
Where to Look
Look for the 'Bank Information' or 'Payment Instructions' section within the PI. This section contains the Bank Name, Branch, Account Number, Account Name, and the SWIFT Code required for international wire transfers.
If You Cannot Find the PI
If you did not receive the email or are unsure how to download the document from your My Page, please contact us immediately via Messages. Our representative will resend the account information directly to you.
Important Notes for Remittance
Transaction Fees: Please ensure that the full invoiced amount is remitted. All bank transfer fees (including intermediary bank charges) are the responsibility of the customer.
Include Your Order Number: For the fastest verification, please include your 'Order No.' in the sender's reference field of your bank transfer.