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Q:
I don't know which email address I registered with my account.
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During registration, I received the error "This email has already been taken" and cannot complete my sign-up. What should I do?
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Q:
I am not receiving the registration confirmation or system notification emails. What should I do?
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Q:
Is it possible to request shipping using high-performance insulated containers (such as va-Q-tec)?
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#Customer-Provided Materials
Q:
I get an error when trying to attach a file to a message. Why can't I send it?
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#JPG Maximum Size
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Top FAQs
Q:
What kind of company is Kosei Pharmaceutical Co., Ltd.?
Q:
What are PMDA Standards, and what specific requirements do they include?
Q:
What kind of company is Kosei Pharmaceutical Co., Ltd.?
Q:
What are the pricing criteria and delivery terms for quotations?
Q:
Can you handle products requiring strict temperature control (Cold Chain), such as 2℃ to 8℃ storage?
Q:
How long will it take for the requested pharmaceuticals to reach me?